Frequently Asked Questions
Q. Why should I make a Strategic Plan?
A. Strategic planning will allow your organisation to define a strategy to pursue and achieve your goals. If you don’t know where you want to go, you will never get there.
The Strategic Action PlanTM (SAP) helps you create a plan that leads logically to the creation of an Action Plan. A Strategic Plan without an Action component is not a Plan: it’s just a vision.
Q. Why should I use this software?
A. This software is unique. It is a step-by-step guide on how to establish a business/strategic plan that also allows you to allocate resources (time, money and people) to each task, objective and strategy.
Q. What sets this software apart from everything else on the market place?
A. This software will walk you through the strategic planning process and will then provide you with staff task lists and gantt charts. It will even give you weekly reminders of tasks to be completed that week and give you quarterly hints on how to make the most of your software and your Strategic Action PlanTM
You can attach word, excel, PDF, JPEG files, web links to any task by using the attach button. The file will be saved to the SAP website to be accessed by any user or sub-user.
Q. What should I do with my Strategic Action Plan when it’s finished?
A. Many people and organisations put in countless hours planning a strategy to achieve their goals, and once they’ve completed it, it sits in a folder collecting dust until they review it in three years time. This is a big mistake.
Your strategic plan is your roadmap to where you want to go. So if you want to get there, you should stick to the plan. And our Strategic Action PlanTM software, with its interactive nature, won’t let you forget what needs to happen. It will email you with the tasks that are due to start or finish in the next week.
Q. Can I use my Plans for reporting?
A. The software has been designed to assist you actively manage and report on your Action Plans.
By selecting fields that you wish to print you can organise and print your tasks by any one of 10 fields including person responsible, start date, complete date or task progress.
You can print straight from the software, or cut and paste into your word processing or spreadsheet documents.
The reporting possibilities are endless, but so simple to use.
Q. What does the software cost?
A. The software costs US$225+GST each for Strategic Action PlanTM or Project ManagerTM
Or, for US$399+GST, you get both software products.
You determine the number of users and it won’t cost you a cent more.
Q. How long does my subscription last?
A. 3 years. We will send you renewal reminders.
Q. What doesn’t this software do?
A. The software won’t implement your plan on its own. You will need to use its features to assist you implement your plans. Unfortunately we can’t sell you a packet of the discipline required - even though just a small amount is required.
Q. How come I can’t login to my account?
A. There are a number of reasons.
- Your software license ran out
- You are typing the incorrect username or password. Remember, both are case-sensitive!
- You have forgotten your password
Q. Can I reset my password?
A. On the log in page, please select ‘I forgot my Password!’, fill out your details and we will email you a new password. You can change this new password to one of your choice by going into ‘Manage Account’. (Please note, the email address you provide must match the email address you provided when you signed up initially).
Q. Can I change my email address?
A. Yes. Login and select ‘Manage Account’. You can change your email address as many times as you like.
Q. How come I can’t download your software?
A. Our software is a web-based resource. There is no need to download it, as it is safely stored on our server.
Q. What methods of payment do you accept?
A. Paypal
Q. Is my online purchase secure?
A. Security of your Paypal payments is guaranteed by PayPal. All other information that you input is encrypted and can only be read by using your login details and password.
Q. What is your refund policy?
A. We will refund your money in the event that you contact us within 14 days telling us how the product has not met your needs.
Q. How come I can’t access the software?
A. If you haven’t already established an account with Meeting Success, please register online.
If you have already established an account with Meeting Success, you may be entering the incorrect username or password. Please see other relevant questions on this page to find out how to reset your password.
Q. Are you going to share my contact information with other companies?
A. No. We will never sell, loan or give away any of your personal information to a third party. We respect you and your privacy and would not want to break your trust.
Q. Can I use this software on another computer?
A. You can use this software on any computer that has internet access.
Q. How do I sign up?
A. You sign up on-line at www.yourstrategicplan.com/SAP
Q. Can other people use my account?
A. Yes. You can nominate sub-users with different user rights set by you in the Manage Accounts and Users page.
User rights are set by the administrator, who is the primary User. Other users may be given full rights, read only, edit specific sections
Q. How come my account is blocked?
A. Your account will not be blocked. If you have given other people your password and user name, they can access the account, or if you allocate sub-users, they can access the account. More than one person can access the account at one time. You will see a message at the top of the screen if more than one person is accessing the account at any time. Be aware that the last person to ‘save’ will have their changes saved as the working copy or current version. Other users who are accessing your account in the same session will have their version overwritten.
Q. Is my information secure on your website?
A. All information that you input is encrypted, and can only be read by using your login details and password.